Version 1.0 · in force since 21 May 2026 · Swiss law
1. Who we are
Multiverbe is a service run by Gregorio Ciurleo, a sole proprietorship (Einzelfirma) based in Monteggio, Ticino, Switzerland. For anything, write to privacy@multiverbe.com.
2. What we offer
Multiverbe is a single system (Business Operating System) for SMBs: website, bookings, CRM, content, sales, marketing. Coordinated by an AI orchestrator. Pricing in CHF: Starter, Pro, Business. 10-day full Pro trial, no card required.
3. Your data, your customers
You own your data and your customers. We never sell, rent, or transfer to third parties. Hosting Supabase eu-central-1 (Frankfurt). Public sub-processor list + DPA available on request. Full data export at any time, no vendor lock-in.
4. Payments and refunds
Payments processed by Stripe (PCI DSS Level 1). One-time setup fee + monthly subscription, billing in CHF. 10-day free trial, no card required. Pro-rata refund on request within the first 30 days from first payment if the service doesn't satisfy.
5. Applicable law
Swiss law. Exclusive jurisdiction Lugano (Ticino). Disputes submitted to voluntary mediation through the Ticino Chamber of Commerce before formal legal action.
6. Obligations and acceptable use
You use Multiverbe within the law. You don't upload unlawful content, infringe third-party rights, or try to compromise the security of the service or bypass your plan's limits. You're responsible for the data you enter and for the consent of your end customers.
7. Warranty and liability
We provide the service as is, with reasonable effort toward continuity but no guarantee of uninterrupted availability. To the extent the law allows, our liability to you is limited to what you paid in the previous twelve months. We're not liable for indirect damages or lost profit.
8. Term, cancellation and suspension
Your subscription renews on the cycle you choose, and you can cancel anytime with effect at the end of the cycle. Before closing, you can export all your data. We may suspend or close an account for non-payment or serious breach of these terms, with reasonable notice except in cases of abuse.